Product Owner
+5 years of extensive Product Owner experience. Agile methodologies and experienced heading up the scrum team.
Project Management
Digital transformation responsibility in leading many complex technical projects such as migrations, integrations & country roll-outs.
CRO
Experienced CRO lead. Responsible for discovery, formulating AB test experiments and end-to-end-journey enhancements.
Content Management
Content strategies, CMS improvements, migrations and on-site best practices. CMS: Tridion, SFCC, Magento and WordPress
Customer Service
Loads of experience in CS related topics. Freshworks implementation, chatbot flows and FAQ enhancements + NPS E2E Flows.
CRM
Engaged in many CRM initiatives and tools. Membership & Loyalty, E-mail flows and have led projects to increase newsletter subscriptions.